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Case Studies
Since 1989, we have helped over 200 companies to achieve their goals. A small selection of these are described below.
Morton Michel
Founded in 1964, Morton Michel is the leading specialist in childcare insurance. They currently arrange cover for over 10,000 nurseries and pre-schools, 20,000 child minders and nannies, 6,000 out of school clubs and numerous other social and voluntary groups connected with childcare.
After just 20 days of training, Morton Michel's in house IT team were able to implement Websure with very little assistance from us and have now become one of Websure's most self-sufficient customers.
Morton Michel have adopted WebX for online New Business and Renewals processing, developing two of their four web products themselves in under 8 weeks.
TH March
In November 2007, Plymouth based Jewellery Insurance specialists TH March launched their on-line “March Plus" jewellery scheme using Websure.
The company needed to move quickly to launch the product in time for pre-Christmas jewellery sales and we were able to deliver the solution from start to finish in six weeks.
Although best known for its experience in supplying insurance to the jewellery trade, TH March also offers a wide range of other commercial and personal insurances.
Holman's
In 1999, Lloyd's broker John Holman & Sons commissioned us to produce a system to handle a new travel insurance product. Rather than simply develop a one-off bespoke system however, we decided to use this as the opportunity to develop the first stages of a general purpose insurance system, utilising the knowledge they had built up the previous 10 years of insurance software development. That system was subsequently to become Websure.
The initial travel scheme was totally browser based, allowing it to be deployed in any telesales company regardless of the technology and without us ever needing to visit the site.
The scheme was an instant success and convinced Holman's to commission us to automate their marine and household underwriting departments using the same technology. This was also successful and Holman's quickly asked us to extend the system to allow it to be used for its entire broking operations. Since 2002, Websure has been used throughout the company for all its insurance activities.
With Websure, Holman's has been able to streamline its operations and expand into new markets that would have been uneconomical without the very high degree of automation provided by Websure. The company now handles almost a million policies and collect several million premiums a year using Websure and is continually extending its offerings and expanding into new markets.
In 2007 Holman's was awarded the Wholesale Broker of the Year award. The award recognised the firm's use of Websure to provide a fast and efficient service to the UK broker community.
Carroll Insurance Group
Carroll's had been one of our customers since 1990 and relied on a number of bespoke systems developed by us in those early days for much of its policy administration. By 2000 however, these systems were reaching the end of their useful life and Carroll's purchased a replacement from one of the leading broking software suppliers. After two years however, the implementation was still only partially complete and when Websure was demonstrated to them, they quickly decided that it was a far better fit for several of their departments.
Carroll's therefore implemented Websure, initially running alongside their existing software and after a further 18 months, switched their entire operation to Websure. They now use it throughout the company.
Abbey Legal Protection
Abbey is one of the UK 's best known providers of legal protection insurance. After a lengthy selection process, they chose Websure to replace their existing systems and have been using it since 2006.
Mobilkom
In 2006, Austria's largest telecoms company "Mobilkom" decided to handle its mobile phone insurance using Websure. Since then, the project has been a great success, processing almost a million transactions a year.
Policy and claims data is hosted on our servers in London and Websure is integrated with Mobilkom's retail and billing systems in Vienna using secure XML web services. The sales and billing processes are totally automated and require almost no human intervention other than ticking a box on the sales system to say that insurance is required.
Claim handlers in Austria use Websure for all claim processing. Underwriter and scheme administrators in the UK use Websure to process monthly bordereaux processing and accounting.